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it was a year ago and since them every guest has to leave a 200e depot and sign a lieux et etat with a threat from us they will be fined 500 e if they smoke in our yurts or rooms....its worked so far.
its very true. we had a guest who stayed last year and smoked in our yurts, he was shocking ! I made a massive complaint to booking and wanted him banned, they would not do this instead he left a scathing riview about us because he ruined our yurt! I could only write our side of story on review, he did the same on tripadvisor, abused us horribly and tainted our perfect score, he then shouted abuse down the phone at me`! I have turned down many airbnb guests by reviews people had left for them its so important. We really have had some vile people stay with us!
indeed. It drives me insane!