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Why smart staff are always in fashion … Industry Perspectives Lebanese firm Emile Rassam has been making hotel uniforms for 70 years. Currently under the helm of the founder’s son, Elie Rassam, it designs and produces outfits for the likes of Four …
The rise of off-grid travel experiences … Trends & Insights As travel starts up again this year, what kind of experiences are travellers looking for? We surveyed more than 24,000 people across 32 countries and territories and discovered that over half …
Booking.com’s Vice President of Brand on driving US growth in 2023 … Industry Perspectives Natalie Wills, Vice President of Brand at Booking.com, shares how we’re accelerating growth and top-of-mind awareness in the US through our brand marketing …
Building a stand-alone business from an ancillary service … Industry Perspectives Can a circumstantial ancillary service grow into a stand-alone business concept of its own? Martina Luger, CMO at Ennismore talks us through the developer’s plans to launch …
Exploring the resurgence of rail travel … Trends & Insights Before flying, travelling by train was one of the main modes of transport for tourists and business travellers alike. Now, with climate concerns on many travellers’ minds and the rise of slow …
Spotlight on: the rise of glamping … Trends & Insights Expected to reach a market value of US$4.8bn by 2025*, the global luxury camping segment has become a popular unique accommodation choice for travellers looking to unwind. Click. explores A …
Can rewarding guests encourage sustainable practise adoption? … Trends & Insights Hotels reward guests for going green and forgoing housekeeping services, which, in turn, rewards a hotel’s bottom line. But can eco rewards also help hotel chains meet …
Can hotel podcasts attract new guests? … Trends & Insights With more and more consumers tuning in, podcasts are offering accommodations a new way to increase brand awareness and draw in new markets. Click. explores When it comes to planning a trip, …
Gen Z: the traveller of the future … Industry Perspectives We bring you exclusive access to insights on the needs and wants of the next generation of travellers shared during this year’s Click. event Known as ambitious, sustainable and experience-seeking …
Maintaining heritage alongside the demands of modern luxury … Industry Perspectives How does a hotel with over a hundred years of history and an established approach to luxury adapt to the demands of today’s luxury traveller? We speak to Rob van Eyck, …