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Guest Insights … Guest Insights … Get to know your guests in advance so you can customize their stays. … Do your guests like trying local cuisine when they travel? What did they like most about their last trips? Any dietary requirements you should know …
Improving your performance through guest feedback … Improving your performance through guest feedback … Guest reviews define how potential guests view your property and … directly affect your performance … on our platform. Research shows that reviews …
Group Opportunity Centre … Group Opportunity Centre … Assess and optimise your portfolio performance with ease … We understand that managing a large portfolio is a big task. It takes time to analyse individual properties’ data and find ways to improve …
Pricing foundations … Pricing Foundations … Cater to changing travel needs … We’ve always known that travellers want rates that are competitive, transparent, and compelling. Making sure each potential guest is shown the right price at the right time is …
Work-Friendly Programme … Work-Friendly Program … Reach more business travelers at no extra cost … Looking for ways to bring in more guests – or a new kind of guest? A growing number of people are working from home-style accommodations. If your property …
Managing cancellations … Managing cancellations … What should you do when a guest cancels? While it may be important to capture guest demand by offering free cancellation options, it is also important to minimise harmful cancellations. Two resources in …
Reassuring guests with health and safety measures … Reassuring guests with health and safety measures … Before the Coronavirus (COVID-19) pandemic, few travellers gave a second thought to sleeping in a bed that hundreds of others had slept in. But now, …
Room Upsell … Room Upsell … Extra revenue for you and an upgrade for guests … After a guest books a room, they start to anticipate what they’ll experience when they arrive. The time between when they book and when they show up at your property is a …
Cybersecurity … Cybersecurity … Protecting your business against online threats … Every day, you rely on Booking.com for seamless and secure online transactions to maintain and grow your business. We want to make sure you have the confidence and peace …
Cancellation, deposit and prepayment policies … Cancellation, deposit, and prepayment policies … Clarity for your guests, guaranteed revenue for you … Cancellations are an inevitable part of the hospitality industry. No matter how much your guests plan …