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Communicating with guests … Congratulations on receiving your first reservations with Booking.com! It's a great achievement. To ensure a smooth and successful guest experience, we recommend that you prepare your communication tools and channels in …
Providing great guest experiences … Congratulations on receiving your first booking! We're excited to help you create an unforgettable guest experience. In this step, we'll offer helpful tips and advice on how to enhance your guests' experience before, …
Improving your performance … Great job! You've made it to the final stage of your onboarding journey. In this last step, we'll focus on data-driven learnings and analytics. By the end of this section, you'll gain valuable insights into your property's …
Engaging your local community … Engaging your local community … Written in collaboration with Impulse and NotOnMap Local community As players in the tourism and hospitality industry, our actions have a significant impact on the socio-economic …
Balancing sustainability, hygiene and health … Balancing sustainability, hygiene and health … Written in collaboration with Innovation Lighthouse, Travel Without Plastic and Global Tourism Plastics Initiative (GTPI) cleaning The global impact of tourism …
Reducing energy consumption and using green energy … Reducing energy consumption and using green energy … Reducing energy consumption and switching your remaining power needs to renewable sources doesn’t just benefit the planet. It can also lower your …
Reducing food waste … Reducing food waste … Written in collaboration with KITRO and EnviroRental Sustainable Partner Every year, about one-third of all the food produced for human consumption is lost or wasted . In the UK, for example, about 1.3 billion …
Reducing water consumption … Reducing water consumption … Written in collaboration with Innovation Lighthouse and EnviroRental 5 ways to generate more guest reviews for your holiday rental Fresh water will become increasingly scarce in the years and …
Reducing plastic consumption … Reducing plastic consumption … Written in collaboration with Travel Without Plastic Glass bottles Since plastic started being mass-produced in the 1950s, around 6,300 million tonnes of it has been thrown away. And with just …