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Kimpton Hotels' CEO on successful leadership … Industry Perspectives What does it take to be a successful leader? Mike DeFrino, CEO of Kimpton Hotels & Restaurants, shares the essential attributes that define great leadership Image Mike DeFrino Mike …
How to capitalise on a changing industry … Industry Perspectives Jonathan MacDonald, best-selling author, speaker and advisor to the likes of Google, IKEA and Microsoft, discusses how to use perpetual change in the hospitality industry as a mechanism to …
Videos: join us at the Click. event 2019 … Trends & Insights Hosting an exciting line-up of thought-provoking leaders and inspiring break-out sessions led by industry experts, Booking.com’s annual partner event is back this September – and tickets are now …
Reinventing the hotel vending machine … Trends & Insights Reappearing in both luxury and tech-driven hotels, contemporary vending machines can help to grow brand profiles, increase sustainability, delight guests and boost revenue Vending machines, …
Exploring the impact of blockchain technology … Industry Perspectives Dr. Andriew Lim, Professor of Technopreneurship and Innovation at Hotelschool The Hague, discusses the foreseeable opportunities for blockchain in the hospitality industry In general, …
Why books matter for hotels … Industry Perspectives Reading is something we all associate with travel and holidays, whether it’s passing time on the plane or getting stuck into a good book on the beach. It’s not, however, often considered as a hotel …
Behind the scenes at Virgin Galactic … Industry Perspectives With the launch of commercial space tourism rocketing ever closer, Click. sits down with Martijn Brouwer, General Manager of Astronaut Experience and Hospitality at Virgin Galactic, to get the …
Spotlight on: the growth of wine tourism … Trends & Insights While winemaking goes back to ancient Roman times, wine tourism is a relatively recent industry. But it’s become big business all around the globe, with everyone from hoteliers to travel …
How to attract the wedding crowd … Trends & Insights While some hotels cater almost exclusively for weddings, other alternative accommodations are discovering how they can maximise profits in this extremely lucrative market. Click. explores Weddings are …
The scent of success … Trends & Insights The way a hotel smells can be as influential as the way it looks – but how do you get it right? Forget service. Forget décor. Forget pillow menus and ambitiously exotic spa treatments. If you want to create abiding …