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What I wish I knew: six months into being a guesthouse owner … Industry Perspectives David Hamer, Owner of UK guesthouse Westleigh, shares his learnings six months after entering the travel industry and explains why he’s launching a 'robotics-based …
Exploring Brexit’s impact on hospitality … Trends & Insights With Brexit on the horizon, there’s still a huge amount of uncertainty about where negotiations are going. We take a look at what implications it might have for the travel industry and some of …
What I wish I knew: you can’t be everything to every guest … Industry Perspectives James Woolley, Managing Director of accommodation portal ComeToCapeTown.com, shares his insight into creating an experience that stays with guests long after they return …
Spotlight on: Brazil’s journey to overcome tourism challenges … Trends & Insights Brazil saw record levels of international arrivals in 2016, bringing in nearly 7 million visitors. All this while navigating its way through what has been a turbulent period …
Creating authentic cuisine … Industry Perspectives Teresa Dolan, Owner of Chez Teresa, has been running her small restaurant, tearoom and B&B in the Loire Valley in France with her husband Tony since 2006. The award-winner shares her tips on how to create …
Why photography is more than just a marketing tool … Trends & Insights Photography is often seen as just a marketing tool for hotels and properties, but as Click. finds out, it has the potential to be much more and in some cases can even enhance the guest …
#BookingHero campaign: behind the curtain … Industry Perspectives Last year we invited Booking.com customers to nominate a #BookingHero - someone who made their stay unforgettable. Courtney Maywald, Senior Manager for Partner Brand Marketing at …
What I wish I knew: improving guest reviews with one simple change … Industry Perspectives Ana Castro, Manager of Hotel Sacristía de Santa Ana, a 3-star boutique hotel in Seville, knows a thing or two about guest experience, having been in the industry …
Spotlight on: newest hotel group in Madrid … Trends & Insights Click. goes inside one of Madrid’s newest hotel brands in the Spanish capital - Only YOU Hotels - and finds out how it has found its way to the top of travellers’ ratings On first glance, you …
Insider tips on boosting your review score … Trends & Insights Click. has crowdsourced 25 of the best tips posted in Booking.com's Partner Forum by top-scoring properties - Guest Review Awards 2017 winners. Whether it's marketing yourself effectively or …