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Maximising availability through opportunities … Loading enough availability on our platform can help make sure you’re visible in as many guest searches as possible, which is essential to getting more bookings. We also share regular advice on actions you …
Setting up products or promotions as a chain property … If your property is part of a chain, you may have trouble setting up products or promotions via the Booking.com extranet. This is a result of your Connectivity setup and/or the group agreement you …
Digital event security standards … Be alert With respect to digital events, Booking.com does not ask for payment information, does not ask for important credentials (such as extranet passwords), and event communications always come from Booking.com and …
Coronavirus FAQs … We know that the current coronavirus crisis is taking a heavy toll on you, your loved ones, and your business. That is why we've done our best to answer some of the most important questions we've had partners such as yourself ask …
Using the Room or Unit differentiation tool for more high-value bookings … The Room differentiation tool or Unit differentiation tool helps you secure bookings by allowing you to highlight the unique features of each of your rooms or units. This helps …
How to deliver amazing guest experiences … As a property owner, your guests are at the heart of your business. Making sure they have the best possible experience is ultimately what defines your property. But what steps can you take to make that happen? To …
How can I set up the grace period? … A grace period is a pre-defined period of time that allows guests to change a booking without being penalised with a fee. For instance, if a guest makes a genuine error when booking, e.g. wrong room, rate, date or …
How does more availability help me get more bookings? … It’s no secret that having lots of availability is essential for getting more bookings. Since the audience on Booking.com ranges from spontaneous bookers to long-term planners, loading enough …
How can I get performance advice for all my properties in one go? … The ‘ … Recommendations … ’ page gives you tips to improve your properties’ performance. These tips are tailored to your property portfolio, and each tip is linked to bulk actions that …
How to guarantee more income … Prepayments, flexibility with cancellations, discounts and more. There are plenty of ways to ensure you receive extra bookings and bring in added income. But first, you have to be seen by enough customers. Basics for …