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Identifying and verifying property owners for Booking Holdings Financial Services … In order to safely process payments with Booking Holdings Financial Services (BHFS), BHFS is required to collect information to identify and verify the individual(s) and …
Room or Unit differentiation tool for accommodation partners: FAQs … The Room differentiation tool or Unit differentiation tool helps you secure more bookings by letting you highlight the unique features of your rooms or units. By doing so, your property …
Welcoming guests with assistance animals … Travellers with disabilities must be treated respectfully and without discrimination, as laid out in our Human Rights Statement and Anti-Discrimination Statement. In many countries, partners must legally accept …
How do I request mediation? … Reading time: 2.5 minutes Highlights: This article details what mediation is, what it involves, and how Booking.com partners can initiate mediation. … What is mediation? … Mediation is an extension of our internal complaint …
Understanding the Connectivity Partner Programme … We partner with a variety of Connectivity providers, including channel managers and property management systems (PMS). We do this to make sure you have access to the best products and services and can …
Changing dates for non-refundable bookings … Travellers searching on our platform want to feel confident that their bookings are flexible enough to adapt to changing circumstances. Allowing changes to non-refundable bookings can help you tap into the …
Setting up US State Rates … Capture domestic demand from travellers in any of the 50 states. Activate US State Rates … What’s in this article … Contents Understanding US State Rates Activating US State Rates Editing or deactivating US State Rates … …
Understanding Long Stay policies … The regulations on maximum length of stay can vary per region. If your region allows stays longer than 30 nights, you can enable longer bookings at your property via the extranet. Here’s how to do it: Log in to the …
Using the smart paste feature to quickly make bulk changes across your properties … We’ve introduced a quick and easy way to make bulk changes to multiple properties. The new smart paste feature will work even if the properties are not in the same …
Keeping your property clean and sanitary … We collected these health and cleanliness guidelines from industry health and safety experts as well as partners from all over the world. They’re designed to support you in keeping your property, staff and guests …