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Online security awareness: malware … As a partner on our platform, you’re likely to have access to a large amount of guest data, including their names, addresses, credit card details and phone numbers. This means that your extranet account can be a …
Everything you need to know about Strong Customer Authentication … As part of the second Payment Services Directive (PSD2), Strong Customer Authentication (SCA) requires businesses to verify guests’ identity thoroughly when they make an online …
Equipping your home property with safety devices, safety kits and emergency plans … We take the safety and security of you and your guests very seriously - and we'd like you to as well. That’s why we’ve created this safety advice to help you proactively …
FAQ: Booking Holdings Financial Services … About … What is Booking Holdings Financial Services? … We set up Booking Holdings Financial Services (BHFS) to process payments on our platform. If you’re located in the European Economic Area (EEA), BHFS refers …
Payments FAQs for property management companies in the US and Canada … In this article, you’ll find answers to the most frequently asked questions from property management companies in the US and Canada regarding payments. … Stripe FAQs … What is Stripe? …
Partner Community guidelines … Welcome to the Booking.com Partner Community, where you can share tips, ideas and experiences to help other partners like you. This is where you can spark inspiring conversations with your industry peers. Global Partner …
Securing your account … Securing your account on our platform is vital to protect yourself and your guests from malicious or fraudulent activity. In this article, you’ll find a few best practices to keep your account safe and what to do if you experience …
Setting up check-in and check-out times … To set the right expectations with guests, communicate any information about the check-in and check-out times in advance, as this may determine their decision to book with you. Set up or edit your check-in or …
Setting up or changing your property’s policies … Policies are rules and guidelines about reservations, payments, cancellations and house rules. We’ve created a page in the extranet to help you set up your policies. The policies you choose are up to you, …
Blocking dates in your calendar … There may be times when you don’t want to receive any bookings for specific rooms or units. You can avoid these bookings by blocking dates in your calendar, either in the extranet or on the Pulse app. How you do this …