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Optimising your property listing

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Optimising your property listing … Welcome to the next step in your onboarding journey, where we share more on optimising your property page and dive into the different ways to improve your listing to maximise your presence on Booking.com! If your …

Providing great guest experiences

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Providing great guest experiences … Congratulations on receiving your first booking! We're excited to help you create an unforgettable guest experience. In this step, we'll offer helpful tips and advice on how to enhance your guests' experience before, …

Setting up your property listing

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Setting up your property listing … Whether you’re in the process of completing your registration or doing a final check before you open for bookings, here is everything you need to know about your property listing. Haven’t completed your registration …

Getting to know Booking.com

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Getting to know Booking.com … Welcome to Booking.com! As a new accommodation partner, we'll introduce you to our marketplace and how it works. We'll also cover some important concepts to help you get started. Let's begin your journey! … About Booking.com …

Managing guest-related tasks

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Managing guest-related tasks … This section explains the payment options on our platform, along with essential policies that give you control over your listing. We'll also talk about guest cancellations and no-shows, and give tips to reduce their impact. …

Handling guest reviews

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Handling guest reviews … Congratulations on receiving your first review! Whether it's positive or negative, how you handle it can have a big impact. Positive feedback can improve your ranking and attract more bookings. But even negative reviews can be an …

Improving your performance

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Improving your performance … Great job! You've made it to the final stage of your onboarding journey. In this last step, we'll focus on data-driven learnings and analytics. By the end of this section, you'll gain valuable insights into your property's …

Reducing food waste

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Reducing food waste … Reducing food waste … Written in collaboration with KITRO header_food.jpeg Every year, about one third of all the food produced for human consumption is lost or wasted . In the UK, for example, about 1.3 billion meals – or one-sixth …

Cybersecurity for accommodation partners

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Cybersecurity for accommodation partners … We are committed to supporting you and taking action on cyber threats and attacks — but we also rely on you to be vigilant. On this page, we’ll guide you through recognising and reporting suspicious online …

Communicating with guests

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Communicating with guests … Congratulations on receiving your first reservations with Booking.com! It's a great achievement. To ensure a smooth and successful guest experience, we recommend that you prepare your communication tools and channels in …
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