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Yes, but staff should be trained to recognize what we mean when we say tourist tax
And in our country it is not called city tax... so they cannot expect us to read their minds
I have, more than 10 times, and they mess it up each time. They do not let me do it and each one of them goes in and messes up my account totally. I have spent so much time on this, it is unbelievable. Do they train these people?
They are horrible indeed
I ran a tiny hostel and have one cozy apartment in Skopje, Macedonia. I am not a company, I am a private individual. Have been doing this for over 6 years now.
Booking.com has been a nightmare to deal with... so I thought I would join here and comiserate:)