Clarity for your guests, guaranteed revenue for you
Cancellations are an inevitable part of the hospitality industry. No matter how much your guests plan their trips, unexpected events can alter their bookings. When they do, itʼs just as important that they know what to expect as it is that you don't miss out on revenue.
To make sure guests know when and how much youʼll charge them, we recommend setting up the cancellation, deposit, and prepayment policies that best suit your business. This will both prevent surprises for your guests and you from missing out on revenue.
Now it's easier than ever to set up your policies on the Extranet. All the main cancellation and payment scenarios are covered, so all you have to do is answer a few key questions to configure your preferred policies.
Set up policies Learn how to update policies