Get to know your guests in advance so you can customize their stays.
Do your guests like trying local cuisine when they travel? What did they like most about their last trips? Any dietary requirements you should know about? Knowing details like these ahead of time helps you both cater to your guests’ needs and create unforgettable stays.
Now it’s easy to get to know your Booking.com guests before they even check in. Opting in to Guest Insights lets you learn about your upcoming guests’ preferences. Use these insights to deliver even better guest experiences. This should have a ripple effect on your business, from better guest reviews to repeat guests.
The best part? This extra service is totally free. It’s exclusively for partners with consistently high review and reply scores – those who go the extra mile to provide memorable experiences for their guests.
Opt in to Guest Insights See the eligibility criteria