Secure payments from guests who can’t pay by credit card, without any extra admin
Looking to attract more domestic or international guests? Want to safeguard your business from invalid payments or high cancellations? The payment options you accept have a direct impact on your results.
More and more guests want to pay online with local alternatives like PayPal, WeChat Pay and Alipay – and many want to pay when they book.
Online Payments gives you the flexibility to let guests pay with their preferred option. We facilitate their payment according to your policies and send you guaranteed payouts. That way, you can reduce your operational hassle, attract new guests and grow your revenue securely.
How does your business benefit from Online Payments?
Guaranteed payments with reduced operational hassle
When guests choose to book and pay online, you don’t have to worry about chasing payments, invalid credit cards, chargebacks or fraudulent bookings. We take care of everything and send you the money.
When guests pay online on Booking.com, they're up to four times less likely to cancel. You’ll also significantly reduce no-shows because guests who’ve already paid are more committed to their booking.
Potential new business
By offering more flexibility, your property will appeal to guests who can’t pay by credit card and/or prefer local or international payment options.
What are Online Payments and how can they help?
How Online Payments works
When a guest pays online, we facilitate their payment for you, load it onto a virtual credit card (VCC) and send you a notification email. You can charge virtual credit cards for up to six months from the date on which the guest checks-out, after which the VCC will expire.
If the VCC expires, the period to charge the VCC can be extended for another six-month period running from the date on which the card expired. After the expiration of this second six-month period, you will not have any entitlement to the funds and from that point in time, the funds will belong to Booking.com.