Online Payments

With Online Payments, you can offer a wide range of payment options. That means there are even more reasons for travellers to choose your property. We also manage all payment collection tasks for you. And because payment is guaranteed when you’re owed money, you’re protected against chargebacks and fraud as well.

Join Online Payments

What are Online Payments and how can they help?
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Offer guests a payment method to suit their needs

Online Payments supports:

  • Credit, debit and prepaid cards - Visa, Mastercard, American Express, China UnionPay, JCB, Diners, Discover, Carte Bancaire 

  • Global payment methods like Paypal, Apple Pay, Google Pay, Alipay 

  • Trusted local payment methods like WeChat, iDeal, Sofort 

Online Payments also supports affordable solutions such as Klarna and PayPal Credit, along with flexibility on when to pay.

Join Online Payments

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More ways to pay means more guests 

1 in 5 travellers would have completed a reservation on Booking.com if they had more payment options available.

 

Appeal more to bookers with a higher intent to stay

Guests who choose to pay when they book are four times less likely to cancel. You’ll also reduce the chance of no-shows because guests who’ve already paid are more committed to their booking.

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Easy payment process

When guests choose to book and pay online, you don’t have to worry about anything. With our secure and seamless payment technology there’s no chasing payments. We’ll take care of everything, including invalid credit cards, chargebacks and fraudulent bookings. Then we’ll send you the money. 

 

If you’re already signed up for online payments, you’ll see all the payments overview in your extranet on the VCC management page.

Go to your overview

What partners think

Whenever we see a reservation with a Virtual Credit Card, we know the money is there. We don't have to worry about it. Even if the client is a no-show, we know we're covered.

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Ionut Macovei

General Manager, Safroano Hotel

We saw a drop in cancellation rates for reservations we received via Virtual Credit Cards. We feel more secure about these reservations and it's much easier to track and collect those payments.

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Marko Špralja

Sales Manager, Pine Beach Pakostane

How Online Payments works

How the card works

  • When a guest pays online, we facilitate their payment then load it onto a virtual credit card (VCC) and send you a notification email.

  • This card is activated and can be charged – as you would any other credit card – on the day the guest checks-in, promising seamless payment.

How the card is charged

  • Your Point-of-Sale (POS) machine must be set up to charge credit cards remotely. Your POS also needs to be registered under the correct merchant category code (i.e. as an official accommodation provider).

  • The payment provider charges your bank around 3% for using a VCC. Ask your bank if any other fees apply.

If you have a channel manager

  • If your property is connected through a channel manager, any bookings made using Online Payments will be identified accordingly.

 

 

No risk, just rewards.

Join Online Payments today.

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Related topics

Payments   Cancellations   Pricing   

 

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