Stay informed with the latest travel insights, analysis and expertise.
The latest Booking.com developments relevant to your business, while showcasing the great work you do.
Connect online with fellow Booking.com partners for the best tips and advice.
Whatever you business goals may be, our solutions can help you succeed on Booking.com
Find out how to get set up, and read about our services and features.
You clearly know the Galaxy well, Alberto :)
There is nothing whatever, fluff, to warrant this psychopathic behaviour from booking. com. There have been no untoward exchanges with guests/potential guests whatever. It is not impossible that someone has said something to booking. com, but that is the very essence of the situation - Why will booking. com not tell me EXACTLY what they mean as I simply cannot guess (and why should I). My last communication to them was:
"05 July 2019 - 12:21:34
Reply to this message
How many specialists do you need on the case to tell me this:
"how I behaved in a manner so unprofessional that my property has been delisted. A SPECIFIC EXPLANATION and detailed description of my so-called "unprofessional" behaviour"
Maybe 15, 40, 160, 300?"
Here is the latest from booking. com today - a "specialist" is now looking at the matter lol :)
We've forwarded your message to a specialist on this topic. They generally respond within 3 days. Nothing else is needed from you in the meantime.
The Booking.com Team
Ask a question or search by keyword in our Partner Help Center
It's a really wild guest, but I expect they will say:
you have engaged in unprofessional behavior that resulted in a threat/harassment
Absolutely, Alberto :) At least I haven't been arrested yet :) If no-one hears from me here in 24 hours, you can assume I have been taken away and summarily executed by booking.com :)
HERE WE GO, TODAY AN EXTREMELY CLEAR EXPLANATION lol lol :) It's like a gramophone record with the needle stuck :)
Would like to once again inform about the closure of your property on our website.
Profile has been closed because you have engaged in unprofessional behavior that resulted in a threat/harassment.
Please recall to your reservations communication from the past month.
This is what I have 03/07 and nothing since then - right at the height of the booking period and still no resolution (meanwhile I am still at large and a menace to society lol) :) :
Tried to call you again, left you a message this time, my apologies for not leaving a message yesterday.
As per the voice message, I am trying to reach out to your Account Manager to contact you directly and try to come to solution in regards to the property status.
We will reach back to you as soon as we have an outcome.
Booking.com Partner Support Team
Damages won with Daily Express were 300K Sterling. This is a drop in the ocean for booking. com. Nonetheless, would they still want to pay that sort of amount to me when they can rectify matters now.