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Hi, this is my first time receiving Guest Review Awards, congratulate to everyone who received it too. I have inquiry here, may I know how do they normally post out the hard copy? Is it by normal mail without signature or Express Mail with signature? I ask because the mail box outside the house is just for normal small mail, not suitable for big parcel. So if we need to sign before receiving the parcel, then it's good as we can take it on the spot from the person without putting it outside the house. Another question I would like to know is the content inside this parcel for 1st time receiver. Are there any frame inside for us to hang the certificate/award on the wall? What else will be included? Thanks.