Building customer loyalty by making guests feel like part of the family Five-time Traveller Review Award winner Georgiana George, Owner...
Gavin Loveday Director of Sales & Marketing at Accor Gavin Loveday is the Cluster Director of Sales & Marketing – Novotel Sydney Brighton Beach & Novotel Wollongong Northbeach at Accor
Save Three elements that help Accor build a more inclusive LGBTQ+ guest experience Industry Perspectives LGBTQ+ guests can often face additional challenges while travelling. Gavin Loveday from Accor shares his personal experiences to show how we can foster inclusivity within the hospitality industry – for our guests and for ourselves
