Fingerprint readers, retina scanners and facial recognition tools are already widely used in some sectors – will hotels go the same way?
From marketing to housekeeping, how should hotels decide which services and operations to outsource?
The rise of voice recognition technology is changing the way consumers search for information
Their guests might only be staying for a matter of hours – so why are there now so many high-end airport hotels?
The way a hotel smells can be as influential as the way it looks – but how do you get it right?