Click.

After a record 65 million visitors last year, Click. speaks to Chris Heywood from NYC & Company – the city’s tourism and marketing agency – to understand how it continues to attract travellers from across the US, while maintaining interest from those lucrative international visitors

In our fifth episode our audio articles cover the murky world of dark tourism, how online payments have evolved over the years, as well as catering to the growing segment of vegan and vegetarian guests

In our fourth episode of the Click Podcast we delve into implementing effective policies to establishing good communication with your guests and peers to reduce cancellations - featuring insights from Peter Heule, CEO of Short Stay Group and Fabrizio Salzano, Group Product Manager at Booking.com

In this episode of 'your top five,' our audio articles cover how instant gratification is changing the way we deliver services, the rise of the aparthotel, transforming your restaurant into a destination, last-minute bookings, and improving your guest review score

In our second episode, Click. audio articles explore the world's largest hotels, how Italy handles its large influx of visitors, modern budget travel, plus food tourism

In our first episode, our audio articles explore pet friendly travel and how savvy hoteliers and other properties are capitalising on this. We also look at handling no shows, head to Brazil to examine its efforts to overcome tourism challenges, and talk to Madrid's newest hotel group.