James Waters Vice President Partner & Customer Services, Booking.com James Waters is Vice President of Partner & Customer Services at Booking.com.
James Waters Vice President Partner & Customer Services, Booking.com James Waters is Vice President of Partner & Customer Services at Booking.com.
Save article Tech removes friction, humans add the X factor Industry Perspectives James Waters, Vice President of Partner & Customer Service, writes about getting the balance right between technology and human interaction to create a great experience
