Nicola Donovan

As 2020 approaches, we asked short-term rental and hotel industry experts to reveal their New Year’s predictions

Combining multiple brands within the same development, dual-branded hotels offer a way to attract various customer segments while cutting costs. But can two hotels successfully co-exist under the same roof? Click. explores

In an industry where customer service is king, having a high level of emotional intelligence is essential for hospitality staff - and can even boost the bottom line. But can self-awareness and empathy be taught and learnt? Click. explores

We bring you exclusive access to insights on the needs and wants of the next generation of travellers shared during this year’s Click. event

Expected to reach a market value of US$4.8bn by 2025*, the global luxury camping segment has become a popular unique accommodation choice for travellers looking to unwind. Click. explores