Nicola Donovan

Click. Travel Writer

Nicola Donovan is a travel writer for Click.
Hotel corridor, Photo by runnyrem on Unsplash

Click. Magazine
Features
Hotel industry trends

Combining multiple brands within the same development, dual-branded hotels offer a way to attract various customer segments while cutting costs. But can two hotels successfully co-exist under the same roof? Click. explores
Taking notes

Click. Magazine
Features

In an industry where customer service is king, having a high level of emotional intelligence is essential for hospitality staff - and can even boost the bottom line. But can self-awareness and empathy be taught and learnt? Click. explores
Natra Bintan

Click. Magazine
Features

Expected to reach a market value of US$4.8bn by 2025*, the global luxury camping segment has become a popular unique accommodation choice for travellers looking to unwind. Click. explores