Nicola Donovan

Click. Travel Writer

Nicola Donovan is a travel writer for Click.
Taking notes

Click. Magazine
Trends & Insights

In an industry where customer service is king, having a high level of emotional intelligence is essential for hospitality staff - and can even boost the bottom line. But can self-awareness and empathy be taught and learnt? Click. explores
Map of Australia

Click. Magazine
Trends & Insights

As government travel restrictions ease across Oceania, an uptick in domestic and leisure travel is the region’s light at the end of its recovery tunnel. We spoke to industry experts about early market trends and expectations moving forward