We bring you exclusive access to insights shared by a selection of Booking.com’s leadership team during Click. 2019, our annual partner conference
Combining multiple brands within the same development, dual-branded hotels offer a way to attract various customer segments while cutting costs. But can two hotels successfully co-exist under the same roof? Click. explores
In an industry where customer service is king, having a high level of emotional intelligence is essential for hospitality staff - and can even boost the bottom line. But can self-awareness and empathy be taught and learnt? Click. explores
How has the pandemic impacted Chinese traveller behaviour? We explore the results of a recent survey by Booking.com
Booking.com reveals the up-and-coming trip types that will be popular with travellers in the year ahead
