The humble hotel gift shop is being revamped: contemporary versions sell desirable artisan products, help promote brand messages and grow revenue. Click. finds out more
From eco-friendly pods to protecting on-site cafe or bar profit, hotels face dilemmas when it comes to their coffee offering. One thing’s for sure: the demand for high-quality product is continuing to grow
Click. speaks with Philip Sykes, who trains hospitality staff at The British School of Etiquette, to discuss the importance of first impressions, language and going the extra mile
With our cities becoming ever more polluted, socially-conscious and forward-thinking hotels are introducing air-filtering technology – measures which may ultimately lead to profit. Click investigates.
Increasingly popular, the design ethos of healthy architecture is appearing in hotels via retrofit measures and biophilic design. Click. explores the potential benefits of the trend
Click. sits down with Adam Terpening, Director of Room to Reward, a unique charity that rewards non-profit volunteers with complimentary nights in unsold hotel rooms