Building customer loyalty by making guests feel like part of the family Five-time Traveller Review Award winner Georgiana George, Owner...
Jordi Ferrer Graupera CEO of Hesperia Hotels and Resorts Jordi Ferrer Graupera is the CEO of Hesperia Hotels and Resorts in Spain.
Save ‘My golden rules for running an independent’ Industry Perspectives Jordi Ferrer Graupera, CEO of Hesperia Hotels and Resorts in Spain, reveals his golden rules for running an independent hotel chain after a recent transition