Giovanna Grossi Hospitality Industry Consultant, Trainer and Advisor Formerly head of the AA's inspection team, Giovanna Grossi co-directs Sauce Intelligence, a hotel and restaurant consultancy.
Giovanna Grossi Hospitality Industry Consultant, Trainer and Advisor Formerly head of the AA's inspection team, Giovanna Grossi co-directs Sauce Intelligence, a hotel and restaurant consultancy.
Save article Common mistakes that hotels make Industry Perspectives Giovanna Grossi, hospitality industry expert and former head of the AA’s inspection team, shares her thoughts on typical oversights made in hotel service and operations
