The evolution of the Internet of Things (IoT) and ‘smart hotel rooms’ calls for ample cybersecurity to keep hotel and guests’ data safe. Here, Click. looks at the practicalities of IoT for the hospitality sector and considers ways in which devices can be secured for all to use
As the meetings and events sector continues to recover following the recession, Click. looks at how hotels can best tailor their offering to meet the needs of increasingly discerning corporate clients.
From natural disasters and man-made incidents to financial collapses, crises come in all shapes and sizes. Here, Click. digs into how, through good crisis management and clear communication, hotels can encourage guests to stay engaged