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Hi i have had a meeting with booking.com about this issue and was told that they could not do anything about the stars but as i have told them it is false information that they are giving to guests.
then i asked how can i get star rated on booking.com and they said i would have to send a certificate in
so why cant they do this with ever hotel-guest house or bb each year no certificate no stars.
TOO MUCH WORK
if you sell the business you lose the star rating and you must reapply.
i do not look a stars unless it is with the AA they check ever year.
I think this is wrong if you get star rating with AA they check ever year
yes i under stand what the stars meant but how often do booking.com keep a check on properties keep up with there checks i know of two that have changed hand which i was told they lose the star rating which they should lose them on booking.com is this right or wrong