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Answered Answered

Ending the Contract

Dear Booking.com I have sold my hotel and would like to cancel the contract you have per. 01.02.2022 As the hotel is not run by me in the coming season, I will therefore terminate the agreement with Booking.com Let me know if you require further information from me. Sincerely, A. Schmidt. Ex. "Owner" of the hotel. Ps. As I am not my own country I can not contact you because I do not have a phone number and Booking.com does not provide any mail add. So please contact me via my email. my contact number / agreement number is 238065 I do not understand that it should be so difficult to get in touch with Booing.com by an email add.


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Toniya - Commu… 3 months ago

Dear Jantzens Hotel,

If you want to terminate your Booking.com contract, please send us a message through your "Inbox" tab in your extranet account and our support team will get back to you shortly.

We would like to know if the new owner wants to work with us and use this account. You can find more information about our change of ownership procedure in this article.

In the mean time, I kindly advise you to update your availability on our site in case you do not want to receive more bookings. You can find more information about how to do it in this article.

Best regards,

Toniya

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Jantzens Hotel 3 months ago

Sorry...it is not working. Can you give me at mail add. ?

I have now spend tow ohuers jumping  arround in the Booking.com system...I have got ennoph... !!

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Jantzens Hotel 3 months ago

Would you please get one of the contact persons from Booking.com in Copenhagen to contact me so I can have my notice sent. I have lost patience with your system and give up.

I close the page and delete my pictures or whatever it takes for me to get directions and help.

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Toniya - Commu… 3 months ago

Dear Jantzens Hotel,

Unfortunately, I cannot do this but I can provide you with the phone number of our Copenhagen office.

It is +45 33443360.

Kind regards,

Toniya