I have a number of bookings that I suspect are false bookings

Our rooms are in high demand next week because of the COP26 conference in Glasgow. I believe some of my bookings are false 

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phone partner team


contact partner support via 3 methods below



Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.


Method 3:  *** public main lines via Where you can reach us



how to contact partner support via private assigned number in inbox

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typcially asking for a deposit, is a great way to quickly cancel such bookings as once the payment time window expires.


else asking partner team to try contact user and then fails can help speed up freeing up room