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Location Review

Has anyone managed to expidite a location review?  We were suddenly closed for a review 8 days ago, I have emailed booking.com but I just get told are property is under review.  we have been open for a year with no problems, great reviews etc.  We now have no guests due to Booking.com putting us under review.  They are also withholding all payments due to us.  Any help appreciated  Thank you.


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Toniya - Commu… 5 months ago

Dear Haus,

Welcome to the Partner Community.

I kindly advise you to send us a message via the "Inbox" tab in your extranet account so we can look at your issue specifically.

Please log in to your account, go to "Inbox", select "Booking.com Messages" -> "Compose a new message", choose the topic, write your message and send it to us. Our Support team will get back to you shortly.

Best regards,

Toniya