photos have been removed. but why?

Just received an email message about removed property photos. How could we get information about its exact reason? Which photos and why? Thanks!

I think we did not brake any of these:

  • "That are not related to the property or to travelling
  • That are misleading to guests
  • That contain illicit materials (e.g. drugs and guns)
  • That contain offensive or pornographic content
  • That contain contact details, license plates, rates, watermarks or trademarks from any online travel platform apart from Booking.com
  • That show animal cruelty (e.g. elephant riding and caged animals)"




Never post action requests here, no one in BdC Partner Support team nor Finance Team have visibility here.


Simply report to BdC Partner Support , see below 3 methods. They will never see any post on the Partner Hub.


Message or Call BdC PartnerSupport 


  1. In the extranet, go to the ‘Inbox’ tab.
  2. Select ‘Booking.com messages’.
  3. Right Pane - Click on ‘See Contact Options’
  4. Choose Account
  5. Now choose Other
  6. Then at bottom , See all contact options, and click Message or Call
  7. As there is no one number for all partners, the number for your nearest BdC Partner Support is then revealed.

    *** public main lines via Where you can reach us



    how to contact partner support via private assigned number in inbox