Scam Alert! "Instafile"
We have just had a guest scammed by Instafile This is their site for recognition purposes
Their site is quite well set up to grab enquiries for lost property on flights or airports, tending to appear first in the searches and look genuine.
It requires a small payment of $35 to find the lost property BUT of course that's not going to happen, got the money, bye bye!
I thought this site was a thing of the past but seems to have been revamped and is very much active. If a guest asks you about it, tell them it is 100% bogus.
On the bright side we managed to locate the main piece of lost property with the very excellent AND FREE assistance of the transit airport involved. One mostly happy guest although the cheaper item seems in the wind.