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This must be new, was not there is Jan!
They do not notify anyone! you have to ASK FOR IT!! and fight for it in my case to be expedited
I signed up for Booking in Jan this year, although I am a superhost on other sites, it took them three months and many complaint from me and calls to get the booking.com payment activated. Now at least the scams and cancellations have stopped, and if they cancel, well, I get paid now- late and with 15% commission but before this I had 70% cancallation rate, after close to zero. I raised my base price and made breakfast extra (no commission on extra services!) to make up for the high commission.
Before booking.com ALLOWED me to activate Booking.com payments I had over 40 bookings, 70% of which were bogus. I reached out to every one, tied to call them, sent numerous messages....those who honestly double booked and were honest cancelled (less than 50% of them did this) the others? who knows. I did NOT hold rooms for them I could not as it would have bankrupted me for 3 months. Not a single one of them ever showed up, who is going to fly half way around the world and never answer a message from a host? no one.
Since now I have a strict cancellation policy and after complaining incessantly to customer support (although I am a superhost on airbnb) booking.com payments is now enabled no more phony bookings. I must say however that many ask to change and there is not easy way to do that and keep the terms....
Hi All, I am on Swiss Bed & Breakfast (only 4 star in ZUrich), an Airbnb superhost, and new to booking.com. 25% of my booking guests so far have cause damages, non of them intentionally, but that does not matter to me because I have paid the bills. I changed my automated reply today to alert Guests that I will collect CHF 150 on arrival as a security deposit for keys and damages that they will get back when they check out based on the suggestions in this thread, thanks. On an aside: Booking is a nightmare, I have increased my prices significantly to compensate for the extra admin, cash flow and costs - the extranet is complex, not able to refuse guests or have damage deposit prepaid, the cash flow is highway robbery (guest pays 50% in Feb when they make a reservation, stayed March 25-April 1 and because the check out is April I will not get a cent until May 15) ...... I am considering shutting down my property here, but as one in the thread mentioned a high percentage of my bookings are from here. I believe that this had a lot to do with the fees and price comparisons, because the host pays, yet the booker sees the low price as opposed ot other properties. SO I have just increased my rates here and am charging for everything, including breakfast that my guests form airbnb get included.