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Nancy Wratten

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Nancy Wratten

Nancy - Treetops Cottage

Partner feedback #GrowingTogether
1 Replies
26 Views
10 months ago
Nancy Wratten replied to Virtual Credit Card
Guest payments & finances
1

Hi all,

after reading David's comment I tried again to process the vcc and it finally worked!!!!!

Booking.com must have addressed the merchant number problem and they now match with Square. Booking.com said they do not have the capacity to pay direct into our accounts in Australia but are trying to set something up which will take a while.

Thanks for your help everyone,

regards,

Nancy Wratten

Treetops Cottage, Perth.

  • Reply
2 years ago
Nancy Wratten replied to Virtual Credit Card
Guest payments & finances
1

Nadia Watkins

If you go to the bottom of this page click on the contact us button which takes you through to what I have pasted here.

Call

If you have an urgent question, you can call the dedicated phone number* found in your extranet ‘Inbox’ tab. Follow the voice prompts to get in touch with the right department.

For more general info you can contact one of our main lines for help.


Got a specific financial question?

Call the dedicated Finance phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet. Please note that our finance team is available during business hours, Monday to Friday only.

*These phone lines are available to current partners of Booking.com only, which is why we share them privately.

Nancy

  • Reply
2 years ago
Nancy Wratten replied to Virtual Credit Card
Guest payments & finances
1

Thank you all for your advice.

If I don't get an answer from B.C soon I shall apply for the payments to be made into my account, seems the simplest method, as long as you don't have to wait as long as some obviously have.

Just thought I would try one more time just in case, but the card has been declined once more.

Thanks again,

Nancy

Treetops Cottage

Perth, Western Australia.

  • Reply
2 years ago
Nancy Wratten replied to Virtual Credit Card
Guest payments & finances
1

Hi,

has anyone tried to use the virtual credit card on a Square Point of Sale device? Not sure what I am doing wrong but it keeps declining the information and I have double and triple checked the details.

This is my first booking using the virtual cc.

Thanks,

Nancy

  • Reply
2 years ago
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