This has now been sorted. Some mix-up between Booking.com and Guest about who was paying when. Eventually got hold of the guest and they have paid us direct by card.
I phoned 0131 247 3575 (UK number) spoke to a representative who then telephoned back from a Barcelona number. The Booking.com representative on the other end was very helpful.
This has now been sorted. Some mix-up between Booking.com and Guest about who was paying when. Eventually got hold of the guest and they have paid us direct by card.
I phoned 0131 247 3575 (UK number) spoke to a representative who then telephoned back from a Barcelona number. The Booking.com representative on the other end was very helpful.
Hope this helps?