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Complete agreement with Inna.
There is a button to report misconduct.
I did this recently because the guest had smoked in the holiday home.
Then you will only receive the following mail:
'This message is a response to the reported misconduct of the guest X X (reservation xxxxxxxxxxx): The guest has smoked in the accommodation.
We are sorry to hear that this has happened. We can imagine that this has an impact on your business.
I and the following accommodations were not helped with that.