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Issam Hijazi

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Issam Hijazi

I am beyond frustrated as new "partner"

Partner feedback #PartnerCommunity #ManagingOperations #Help #Urgent
14 Replies
168 Views
1 year ago
Issam Hijazi replied to I am beyond frustrated as new "partner"
Partner feedback
#PartnerCommunity #ManagingOperations #Help #Urgent
2

No reply/update till now... guess you and booking.com has given up on me.

  • Reply
1 year ago
Issam Hijazi replied to I am beyond frustrated as new "partner"
Partner feedback
#PartnerCommunity #ManagingOperations #Help #Urgent
2

Any help with my case? :(

  • Reply
1 year ago
Issam Hijazi replied to I am beyond frustrated as new "partner"
Partner feedback
#PartnerCommunity #ManagingOperations #Help #Urgent
2

Of course I have. And they replied saying the same issue, and of course the famous we’ll get back to you in x days and it’s a long loop again.

  • Reply
1 year ago
Issam Hijazi replied to I am beyond frustrated as new "partner"
Partner feedback
#PartnerCommunity #ManagingOperations #Help #Urgent
2

Yes! It was all good for 3-4 days, got one good booking, and now again back to the same issue. Duplicate listing.  

frustration.. again.. sigh

 

 

  • Reply
1 year ago
Issam Hijazi replied to I am beyond frustrated as new "partner"
Partner feedback
#PartnerCommunity #ManagingOperations #Help #Urgent
2

And now it's "Closed/Not bookable" AGAIN!

 

What's wrong guys, why all this is happening? You know in the period of 2 days when it was "open" I got a good booking. Now it's closed. And the guest is asking where is the property link/photos, etc... I was confused when I got the question, till I found out that it's again "Closed/Not bookable".

Now again with your long process of communication of 10-20 days.

 

  • Reply
1 year ago
Issam Hijazi replied to I am beyond frustrated as new "partner"
Partner feedback
#PartnerCommunity #ManagingOperations #Help #Urgent
2

Thanks Sergi. That’s understood, what’s not accepted is taking two weeks to say that, and reply with same response. That’s not a good customer serviced, or partner service.

 

I’m glad that it finally got resolved.

  • Reply
1 year ago
Issam Hijazi replied to I am beyond frustrated as new "partner"
Partner feedback
#PartnerCommunity #ManagingOperations #Help #Urgent
2

Thanks Mary, and I’m glad yours got resolved. Mine got resolved a few days ago, finally!

best of luck on making good profit :)

  • Reply
1 year ago
Issam Hijazi replied to I am beyond frustrated as new "partner"
Partner feedback
#PartnerCommunity #ManagingOperations #Help #Urgent
2

I feel you and the frustration. It's sad to experience this from a big companies like booking.com.

 

I hope they fix this issue soon for both of us.

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1 year ago
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