Hi, I was wondering how to deal with guests that have come with an additional 3 people (1 baby), in a 2-people room. I am unable to accommodate more than 2 guests in one room, and the other room which the guest may book is also booked on those same days/nights this guest is booking the room. Is there any policy which I can refer to at booking.com for this?
Hi, I was wondering how to deal with guests that have come with an additional 3 people (1 baby), in a 2-people room. I am unable to accommodate more than 2 guests in one room, and the other room which the guest may book is also booked on those same days/nights this guest is booking the room. Is there any policy which I can refer to at booking.com for this?
Thank you in advance