Join us live or catch up on-demand for our virtual events...
Discover the travel trends for 2024 and see how we’re empowering...
At Booking.com, we are actively working to make it easier for...
Hi Jonathan Webb,
The same rooms to sell logic will apply to holiday homes as well. If you have just one house to sell, then select rooms to sell as '1'.
If for example you have three houses to sell, rooms to sell will be selected as '3'. You can use this guide if you get stuck at any point updating your calendar.
All the best,
Hi Cristina Rodriguez,
Thank you for your question. As Sharon Powney mentioned, you will need to charge the full gross amount on the Extranet.
The commission due will be invoiced the first week of each month, for all reservations with departure dates from the previous month.
You can read more about invoices here.
Hi Lina Ericson Hägglund,
Thanks for submitting your question to the community.
To inform guest about your house rules, including cleaning I'd recommend taking advantage of our messaging tools. Post arrival, you could leave a check list of or guide in the property of the rules and requirements as well.
You can set up a damage deposit on the Extranet for incidentals. Just remember, you will be required to collect this amount. Booking.com will not do it on your behalf.
Hi sanjay solanki,
Welcome to the community! Thank you for the question.
To clarify, I assume you are referring to accommodation that provides hotel-like amenities such as reception desk, room service and housekeeping?
I'd recommend setting up your competitive set in the Extranet. From here, you can look through the Ranking dashboard to get an idea of how you are performing against Serviced Accommodation types.
Hi Kristien Rigo,
Thank you for the question!
In response to COVID-19, we've recently added a new section in the Extranet. Located in the Property Tab, the Health & safety page has a range of yes/no questions you can answer about safety features, physical distancing, cleaning and food & drink safety.
For every option you select 'yes' to, we will feature this on your property listing for guests to see. From time to time we may change the way this is displayed such as those tags you noticed.
Hi Eden Estates and Lodge,
Thank you for the question. In the current pandemic, uncertainty around travel is definitely making it difficult to predict when travellers will return.
Your booker insights report on the Extranet is a good tool to assess what demand trends your region is currently experiencing.
When planning for the next 4 months, start with this landing page. It has some great resources to prepare your property during and post pandemic.
Hi M Adamopoulou,
Thank you for the feedback! Great to hear you have enjoyed being a Genius property.
In the current climate many regions are still waiting for demand to return. If you haven't already take a look at some of the resources we have here.
Thank you for your question. Ranking and visibility is one of many areas I specialise in as a Booking.com Account Advisor.
The Analytics tab in the Extranet has a lot of great tools to assess your property listing's performance.
I'd recommend the Ranking dashboard. You'll be able to view a number of metrics including search views and conversion. You can compare these statistics against competitors in your region too.