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Thanks. I've decided to bail from this platform. The owner experience for individual holiday homes is very poor and the fees do not represent good value without a clear payment and comms structure
I have a similar question. My first booking.com guest has booked with 12 hours notice and is not replying to messages. I need to know if they want the linen package and if so what configuration of beds they want before i can ask for the extra charge.
How do i even ask for extra charges and what happens if they no show and i still have to pay our cleaner for the linen service?