Omzuresort

Omzuresort replied to Cancelling Reservations After indicating as 'No Show' , immediately after marking as 'No Show' we receive a message from Booking.com, indicating as 'Cancellations' thereby refraining to pay us the canellation fee, The undermentioned bookings are 'No Show' 4 years ago

Payments, commission and invoices

Thanks, Point # 1, Taken, as it means confirmation of 'No Show,

Point # 2, Yes, I have done this

Now where do I stand, Kindly advice.

Thanks

Omzuresort replied to How to charge cancellation fee to guests and how i will get these money? 4 years ago

Payments, commission and invoices

Hi, Booking number:
Budget Triple, was reported as 'No Show', Cancellation fee according to our policies and what we have agreed on: US$ xxx
We has still not received the 'No Show' fee, Kindly let us know the status.

Furthermore I am unable to send message to booking.com, as it indicates 'An unexpected error occurred. Please try again later, tried several times for past one hour,

Thank You
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Omzuresort