As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely and confidently. Here you’ll find the newest insights and initiatives.
Join the #Rebuilding conversation in the Partner Community
Find out how to get set up, and read about our services and features.
All of our best solutions, organised by your business needs.
Connect online with fellow Booking.com partners.
Find tips and advice to help you through this time with the hashtag #Rebuilding
Stay informed with the latest Booking.com developments, industry insights and expertise
Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.
I am kindly ask for your help and support as Genius level 2 booking.com client.
I paid in advance booking in Budapest, Hungary without refund option (non-refundable rate) since I didn’t plan to cancel it on my own will.
Now since we face with force majeur (forced circumstances) due to coronavirus outbreak I asked the property to allow me cancelation free of charge but they are rejecting to do so. Below this e mail are details of that reservation (number ***) and confirmation of booking.
I am from non-EU country (Serbia) while Hungary announced today that borders will be closed for foreigners and also that EU announced the same starting tomorrow – therefore I am not able to enter any EU country and in that sense Hungary so I am not able to use my booking.
Please let me know about my rights and help me in this issue.