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Leandri Klopper

Hi! I'm part of a large Hospitality company that have been leaders in the industry for 25 years. They own and operate holiday resorts right accross South-Africa. I've been in reservations for +/-3 years, before that I was a puppeteer. I'm very enthusiastic in assisting families confirm a well-deserved break where they can make holiday memories. I have every confidence in our resorts' ability to provide quality holidays. Using Booking.com, we hope to gain more international guests. Kind regards.
Follow
8
Leandri Klopper

Credit Card Exception - Early Booker

Guest payments & finances
4 Replies
134 Views
2 years ago
8
Leandri Klopper

Reservations Page Outlay

Just joined Booking.com
7 Replies
32 Views
2 years ago
Leandri Klopper replied to Did you know you gain more control over your listing?
Booking advice and updates
#Engagement #GrowingThePartnerCommunity #HomesAndApartments #Guests
8

That is my main concern yes, that it is supposed to me us feel like we have made a difference. 

Yes well I have in the past sent video footage off the CCTV cams etc and once again... I got no feedback other than, yes we received it. K thanks ? 

I wish they would make radical improvements. 

  • Reply
1 year ago
Leandri Klopper replied to account information
Just joined Booking.com
#PartnerCommunity
8

Hey,

Sorry for the late response. 

How do I contact Booking.com?

You can just use above link. 

 

  • Reply
1 year ago
Leandri Klopper replied to Rate Plan Missing in Extranet
Tips, tricks & more
8

Hi Tan,

Sorry for the super belated reply. I got so many SPAM emails that I just couldn't see myself going through them all.

Did you find a solution?

If I were you I would have phoned Partner Services (those are the people with the important buttons on their side) and ask them to check what is wrong with my extranet. 

Keep well. 

  • Reply
1 year ago
Leandri Klopper replied to Simon
Partner feedback
8

Ah okay dokes. 

I have also sent a few messages to Booking.com about availability going live if a guest cancels. I think there should be an option for us whether or not we want the calendar to go open again. Because many people have experienced the same!

Keep well. 

  • Reply
1 year ago
Leandri Klopper replied to Hikup in the Advice-system
Partner feedback
#Advice
8

Too true too true!

I just want to make sure that we are both talking about the same thing. Are you talking about the Opportunities that Booking.com spams us with? And no matter how many times you dismiss it, it pops back up?

 

  • Reply
1 year ago
Leandri Klopper replied to Top Contributors
Partner feedback
8

Hey M,

O Wow, I actually got a notice for this message. I must say after the redo of the forum, the Replies have been going slow because I was 100% spammed by emails. I received an email if I made a post / commented on a post. So I could never go back and get back to people. It did frustrate me a bit. 

Thank you for your stunning words! You certainly have taken up the torch and become a true leader in the community. Keep it up! 

I will make more of an effort to be around. :-) 

 

  • Reply
1 year ago
Leandri Klopper replied to Support has broken down
Partner feedback
8

Hey Derek.

In your extranet you can find your Account manager's contact nr. (In Inbox). Perhaps see if you can make contact there?

Or scroll all the way to the bottom where it says Send Feedback and write to Booking.com about the UK Support office.

Best of luck. 

  • Reply
1 year ago
Leandri Klopper replied to fix my problem
Just joined Booking.com
8

Hey.

You need to send Booking.com message directly. 

Go to your Extranet -> Inbox -> Booking.com messages.

This is just the Partner Forum.

Best of luck. 

  • Reply
1 year ago
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