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Thanks for your response but you dont seem to read my post completely to understand my issue. I do have access to Extranet but the issue is the local office is completely ignoring the request to change back the master account to my name even though I am the one signed the agreement with booking.com for this property. While I have good experience with booking.com support from call centres, I am very annoyed with the performance of your local office and they dont seem to have the same values as booking.com in supporting partner and I dont understand why you dont take any action against them. Are they related to somebody untouchable? They dont seem to be bothered even after few phone calls by me to call centre and after them getting the message from call centre. This issue is hanging now for almost a month.
PLEASE TAKE ACTION ON BOOKING.COM UAE OFFICE FOR THIS IRRESPONSIBLE BEHAVIOR TO HOLD YOUR SERVICE VALUE