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a

Ann Easterbrook

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a
3
Ann Easterbrook

I've been denounced and need to speak to Bkg

Hospitality and guests
2 Replies
27 Views
4 months ago
a
3
Ann Easterbrook

Is there a glitch in the Finance secion?

Property management
5 Replies
21 Views
1 year ago
a
3
Ann Easterbrook

Non-refundable bookings

Other discussions
6 Replies
41 Views
2 years ago
a
3
Ann Easterbrook

Minimum amount of nights

Booking.com updates and announcements
2 Replies
20 Views
2 years ago
a
3
Ann Easterbrook

why hasn't my listing got the 3 yellow boxes with dot in middle?

Other discussions seeking advice
5 Replies
1913 Views
2 years ago
a
3
Ann Easterbrook

disagree with the percentage Bookingcom have taken from my booking.

Payments, commission and invoices seeking advice
2 Replies
36 Views
2 years ago
a
3
Ann Easterbrook

A mis-booking

Property management
4 Replies
238 Views
2 years ago
a
3
Ann Easterbrook

registered for VAT

Payments, commission and invoices payment
1 Replies
117 Views
2 years ago
  • Current page 1
  • Page 2
Ann Easterbrook replied to How do I turn off instant bookings? 3 months ago
New to Booking.com
a
3

OK, I need to cancel instant bookings as soon as possible. How do I do it?

 

  • Reply
3 months ago
Ann Easterbrook replied to I've been denounced and need to speak to Bkg 4 months ago
Hospitality and guests
a
3

Thank you very much for your help. It's simple data and any help I wanted from Bkg but couldn't find a phone number anywhere.

The client in question reported us because we asked him to cancel a booking. For some reason the booking had come through for 1 night. However, we never offer one night as the property is a two storey house. The minimum is 5 or 6 nights.

I'm hoping it's resolved now.

Thanks again.

  • Reply
4 months ago
Ann Easterbrook replied to Hosts Asking for Justice about the New Review System 6 months ago
Other discussions
seeking advice product updates
a
3

It seems that what guests give as marks, BKC changes with no explanation. If there is a reason for changing what should be simple maths, both we and holiday makers should know.

To try and get BKC to know our dislike of this new system, please give all relevant posts a thumbs up.

  • Reply
6 months ago
Ann Easterbrook replied to Hosts Asking for Justice about the New Review System 6 months ago
Other discussions
seeking advice product updates
a
3

I got exactly the same. Hard work to get everything as good as possible and you get a 9!

  • Reply
6 months ago
Ann Easterbrook replied to Hosts Asking for Justice about the New Review System 6 months ago
Other discussions
seeking advice product updates
a
3

Totally agree. I got all 6 categories marked as 10 and an additional category which was also marked as 10.

The overall score was 9. How can that be?

  • Reply
6 months ago
Ann Easterbrook replied to why hasn't my listing got the 3 yellow boxes with dot in middle? 9 months ago
Other discussions
seeking advice
a
3

No I didn't get a response. Out of the two accommodations we have with Bkg, one has the 3 yellow boxes and thumbs up and the other only the thumbs up. No idea why as they both seem to perform equally well.

  • Reply
9 months ago
Ann Easterbrook replied to VAT number asked by booking.com 9 months ago
Payments, commission and invoices
urgent
a
3

So people on here are saying that if you don't have a VAT number, you don't have to fill anything in, so just ignore it. However, it irks me that the tab 'Finance' permanently has a red square which means there is something I need to do.  So I open it and it shows that Vat Details needs attending to. But I don't have a VAT number, just my NIE number and and the regular payment of tax. And of course it won't accept the NIE number. For a person who likes to deal with things that need my attention, it's just plain annoying to see red squares.

 

  • Reply
9 months ago
Ann Easterbrook replied to VAT number asked by booking.com 9 months ago
Payments, commission and invoices
urgent
a
3
  1. I live in the Canary Islands and that is where my rental property also is. I've asked our accountants twic about the VAT and they don't seem to know what I'm talking about. We pay our taxes under our ID of NIE and they say that's enough. I've tried using the NIE number but it doesn't accept it.
  • Reply
9 months ago
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