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We are doing direct booking through our website and that is it. We have been full every day since Aug 1.
LOL... I left Booking.com. No problems with my reviews now!!! It's not costing me 15% to have people leave unfair reviews. LOL
I have pulled all our rooms off Booking.com and will not be coming back until it is fixed. Have fun with these guys. They do not care about your business as long as they get there 15%. Lets see how they make money now. I wish more people would leave with me.
Thanks, but we have suspended our account and taken ALL our rooms off Booking.com. We will not allow an employee(booking.com) to damage our business. I would fire them if they worked for me on site and did this.
Yes, the new system is not working for anyone. Yet Booking.com says no one is complaining about it. So... nothing is being done about it.
Yet the damage from the scores being much lower than last year is REALLY hurting my business. Since we the owners pay commissions to Booking.com(that's what pays your paycheck). Maybe it should go back to the old way. IF IT'S NOT BROKEN WHY FIX IT!!!!
I have been fighting with booking.com over this topic and they tell me no ones is having a problem with the new system. They tell me that I am the only one complaining about it. They sent me a nasty email about how I am going to be kicked off booking.com if I keep bothering them about it.
Booking.com is an employee of mine they take money from my business and now they are doing damage to my business with this new review system.
I think it is time to fire them and go back to direct booking.
Just keep taking 15% off our sweat. No matter the damage you do to our business. I was just told that no one was complaining about the new system but they are and you don't care. We pay you not the guests.
Just talked with booking.com. They don't care and say that it is not a problem with the new system because no one is complaining.
I see lots of people that don't like it and they just don't care.
It's all about that 15% they take.