As we start to see travel slowly picking up again, we’ve put together the most important resources and advice to help you turn demand into bookings, safely and confidently. Here you’ll find the newest insights and initiatives.
Join the #Rebuilding conversation in the Partner Community
Find out how to get set up, and read about our services and features.
All of our best solutions, organised by your business needs.
Connect online with fellow Booking.com partners.
Find tips and advice to help you through this time with the hashtag #Rebuilding
Stay informed with the latest Booking.com developments, industry insights and expertise
Growing Together is our ongoing promise to build a stronger era of partnership. Explore our new commitments and the progress we’ve made on our previous ones.
I've been told that I'm the only one who can charge the customer that is arriving. But when somebody doesn't arrive and it's a no show and I do not have him in person and I cannot catch him I expect that booking.com charges his credit card and then gives me the payment for the stay.....If I do not get any reimbursement, than it is really wrong because that's what you are there for... right? you have the credit card details which I don't see and I totally rely on you that when a guest ruins my weekend as he was blocking it a long time, and I as a house with max 4 rooms might not
get any bookings for another 3 days.... because my hotel seemed long like fully booked.....