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We would like advice as to whether changing our rates in order to be competitive is a good way forward?
For example, our rates are as follows:
£110 a night for the one bedroom which comes to £770 for 7 days
and £190 a night for the three bedroom which comes to £1330
If we were to lower these rates so that when you book for 7 days you pay at the price of 5 days (£550 and £950) Is this something that would be worth doing?
Hello there - I have been with booking.com since 2017 and never have had any of your problems - it could be lines of communication ie their Inbox or speak to their advisers personally - the latter can be difficult in the UK as many are in touch - I found phoning in the evening or early in the morning the best
All finance problems you can email their finance team direct - you will find them under the title Financial Over view - they will them directly communicate with you
Best Wishes - Kath